Frequently Asked Questions
Please read our FAQ before sending us a message.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Payment methods include PayPal and Credit cards.
PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||8-20 Business days|
|Canada, Europe||8-20 Business days|
|Australia, New Zealand||8-20 Business days|
|Mexico, Central America, South America||15-30 Business days|
Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.
You will receive an email with information about your purchase like (price ,quantity … ) and the statue of your order (Hold , Processing , Complete )
You will receive an email with an invoice and a tracking number with anther information, once your order is shipped . For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
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